Warranty

TERMS & CONDITIONS

  • The warranty is void if there is no authorized dealer stamp. If the effective date is blank, the manufacture date of the machine should be deemed as the effective date of the warranty.
  • Warranty claims must be accompanied by the warranty card and purchase receipt, failing which the company reserves the right to decline the claim.
  • The warranty does not cover damages resulting from user negligence such as mechanical impact damage, water immersion/ ingress, or from the effects of natural disasters.
  • The buyer is responsible for delivery of the product to Proride E-Mobility for repair/ replacement.
  • Any observed tampering of the system beyond the scope of the manual automatically voids the warranty.

Warranty Terms for:

ULTRACOMFORT E-Wheelchair

  • 1 year warranty : for frame, motor, and controllers
  • 6 months : for battery
  • 1 month : for wear and tear parts (tire, seat cushion, footrest, bag)

 

ULTRALIGHT E-Wheelchair

  • 1 year warranty : for frame, motor, and controllers
  • 6 months : for battery
  • 1 month : for wear and tear parts (tire, seat cushion, footrest, bag)

 

ULTRALIGHT PushChair

  • 1 year warranty : for systems
  • 1 month : for tire manufacturing defects
  • Void : for cases of crash or impact of damage, water immersion or vandalism

 

E-Gamma Bike

  • 1 year warranty : for frame, motor, and controllers
  • 6 months : for battery
  • 1 month : for wear and tear parts (tire, seat cushion, pedal)